Works ✍🏼
This site is moving in progress...please contact me at heyalinaa95@gmail.com if you would like to find out more about my work and professional background.
01 Electrolux- Supported Diagnosis
Supported diagnosis is a feature on Electrolux's brand website, designed to be a guided experience that helps consumers to find answers to their appliance issues, or directs them to the best customer support option. MVP 1.0 and 2.0 included.
02 My Electrolux
"My Electrolux" is an account that a customer can create online anytime. It's designed to be a one-stop shop for customers to obtain all the after-sale services they need. With a simple scan of the QR code on their appliance, customers can:
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Order online with ease, track purchase history
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Save invoices, track warranties
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Book service appointments and check their service history
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View onboarding guides
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Find support help for their appliance issues
03 Speakeasyasia.co
UX writing, wireframing and information architecture for a webinar/event website of a local digital marketing agency.
04 Carousell Case Study
Over the years, Carousell has rebranded, developed, and evolved its features. With the implementation of new features and UI development, Carousell wants to focus effort on understanding and improving the user experience for their audience better.
From the profile page, reviews to groups and caroubiz features, find out how the platform experience is reimagined.
05 Ken-Pal (S) Pte Ltd
Ken-Pal (S) Pte Ltd is a Singapore-based construction company catering to the needs of both the private and public sectors. This project includes graphic design for the company's corporate brochure.
